Returns & Refunds Policy
Thank you for choosing www.mkom.lk for your shopping needs. Your satisfaction is our priority. Please take a moment to review our Returns and Refunds Policy.
Last Updated: 03/15/2025
Exchange or Return of Goods
- You have 7 days from the date of receiving your item to request a return.
To be eligible for a return, your item must be:
Unused and in the same condition that you received it.
In the original packaging with all accessories and manuals.
Accompanied by the receipt or proof of purchase.
Certain items are non-returnable, including:
Software, downloadable digital products, and gift cards.
Perishable or consumable goods (e.g., ink cartridges, batteries).
Items that have been damaged due to misuse or improper handling.
Return Process
To initiate a return:
Contact our customer support team at [your email/contact] within 7 days of receiving the product.
Provide order details and reason for return.
If eligible, we will provide return shipping instructions.
The customer is responsible for return shipping costs unless the item received is defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed within 7-10 business days.
Refunds will be issued via the original payment method. If payment was made via cash on delivery, a refund will be processed through bank transfer or store credit.
Shipping charges are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [your email/contact].
Cancellations
Orders can be canceled before shipment for a full refund.
Once shipped, cancellations are not allowed, and you must follow the return process.
Contact Us
If you have any questions regarding our Returns & Refunds Policy, please contact us:
Email: sales@mkom.lk
Phone: (+94) 70 133 1113
Address: 180B, 1 High Level Road, Nugegoda, Sri Lanka.
We appreciate your trust in MKOM.LK and strive to provide the best shopping experience!
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Online store of household appliances and electronics
Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required. It's content strategy gone awry right from the start. If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.
